To learn more on how Konveio integrates with Granicus EHQ go to: https://helpdesk.bangthetable.com/en/articles/4392663-konveio-integration
Since you are managing EngagementHQ and Konveio through two separate portals, there are two sets of settings to be considered.
The most important setting for the integration to work properly can be found in the settings. Ensure that the two checkboxes under Comments are configured as you can see below (Konveio typically configures these settings for you by default).
With the settings as above, you can now decide if you want your participants to only be able to place comments on your Konveio document if they have an EngagementHQ account, or if you are happy for them to participate without an account.
As you will know, we have a similar setting in EngagementHQ where you can choose between Unverified and Registered participation and you can think of it working in the same way!
Note: If you wish you select Unverified participation for the Guestbook tool, you can simply paste Konveio’s embed code as-is from their Embed tab.
Either: I want my participants to have an EngagementHQ account before they can participate.
To sync EngagementHQ usernames with a user's comments (allow only registered participation) made on your Konveio document:
Copy the embed code from above and paste [id=”Konveio”] into your embed code before “width” and after “iframe” as shown below.
For example: <iframe id="konveio" width="100%" height="1000" src="https://NAME.konveio.com/node/7?iframe=true" frameborder="0" allowfullscreen="true" class="doccomment-iframe"></iframe>
If a participant is already logged into their EngagementHQ account, they can simply participate and their comment is associated with their EngagementHQ username.